Testimonials

Jacqui is wonderful! She is, and always will be, our go-to partner for anything media-related. Jacqui is dedicated, professional, collaborative, and able to flex her approach to work quickly, regardless of the very last-minute client demands that often come her way. In her media trainings, Jacqui creates very tough but realistic media interview settings and equips our pharmaceutical leadership clients with the tools they need to handle challenging questions from various types of journalists. The feedback we receive about Jacqui following these sessions is always stellar. She has expert knowledge of the healthcare media landscape, at a U.K., pan-European and global level and is able to educate clients on the differences and nuances associated with all three. Our clients love Jacqui and, following a recent media advisory board she moderated for one of our global clients, they have requested we conduct a series of follow-up ones across various European and South American markets, providing Jacqui can moderate all of them!

It is always a good experience working with Jacqui to media train our clients. It feels as if Jacqui is part of our team because of her complete commitment to providing a tailored experience that goes beyond a client’s expectations. Delivering media training to both physicians and our industry clients, Jacqui manages to combine being open and approachable with a determination to get to the crux of the issue. She provides a realistic media interview experience, as well as comprehensive feedback, to help equip participants with the necessary skills to do it for real!

It’s always a pleasure working with Jacqui. A consummate professional who is astute in taking any brief and applying her years of experience to deliver above expectation. We last worked with Jacqui to media train a key opinion leader ahead of a client’s data publication. Her ability to rapidly create a safe space, while not shying away from the difficult questions to fully prepare our speaker, meant that both the client and our speaker were confident and happy going into interviews.

Jacqui has moderated three high-level sessions with world-leading experts on Respiratory syncytial virus (RSV) as part of our RATTLE medical education program for healthcare professionals. At each, Jacqui kept the speakers on track, and in the lively discussions that followed enabled all of them to participate, drawing out key insights. The scientific messages were crystal clear for the audiences. General feedback from these HCPs has been extraordinarily positive. She is a real pro and we look forward to working with her in the future at similar events.

We engaged Jacqui Thornton as an independent moderator of a 3 hour ‘Think Tank’ on CardioDiabetes organised by the Global Heart Hub. The participants were a mixture of leading international clinical experts, international patient organisation representatives and individuals with lived experience of Diabetes and Cardiovascular disease. She did a superb job and additionally provided considerable input into the agenda planning and overall organisation of the event.

Jacqui is our go-to for candid and expert advice on how a story will land with journalists and how to give it the best chance of success. She is excellent at gently probing and challenging us to find the best angles and most effective language, whilst respecting the regulations that govern what and how we communicate. Jacqui is quite unique in having extensive experience of both consumer and medical media, and always has her finger on the media pulse. When a client wanted a snapshot of the impact of COVID-19 on the media landscape, Jacqui was the obvious choice and her insights were very well received.

We engaged Jacqui to moderate a series of virtual roundtables following recommendation from one of our partner organisations. The roundtables brought together around 20 leaders from cancer societies across Europe to discuss emerging trends following the COVID-19 pandemic, particularly in the context of cancer research funding. Working with Jacqui in planning the series was particularly useful as she prepares very thoroughly and so helped us hone the structure and flow of each roundtable discussion to ensure the conversations were as insightful and engaging as possible. Even though cancer control was not her primary area of expertise, she picked up the topic quickly and was not afraid to ask the difficult questions. Her moderating style is very inclusive and she does her utmost to ensure all voices around the table are heard. She is very easy to work with and I would certainly recommend her services to other health-focused organisations looking for a neutral and capable pair of hands to facilitate or moderate their meetings, whether virtually or in-person.

Jacqui has provided invaluable support to a number of my clients over the years, from chairing congress press events, to closed Q&As, to virtual meeting facilitation. Her journalism experience together with her scientific and medical knowledge means that her preparation and delivery is insightful, thorough and always first-class. I have complete confidence in Jacqui and always enjoy working together.

Jacqui is a well-known expert in her field and great to work with.

We have been working with Jacqui as a facilitator at our European CME Forum meetings for a number of years. Jacqui quickly grasps the nuances of complex topics, then is able to get to the nub of issues with an often diverse group of panellists, while keeping the discussion lively and engaging with the delegates. She is always prepared, composed, professional and thinks quickly on her feet. Jacqui is great to work with and we are very pleased to have invited her back several times to our meetings in London, Amsterdam, Manchester and Dublin.

It has not been the first time to participate in a similar activity at my age. But, I have to say that it has been the most rewarding one. Thank you for the opportunity

A huge thank you for chairing and for expertly navigating us through the assortment of presentations, film clips and questions from the audience. We have already received excellent feedback on the meeting.

Thank you for accepting this mission and for moderating brilliantly our high level panel.

Jacqui chaired two session at our meeting of a diverse multi-disciplinary group of delegates. She carefully balanced her role as an independent knowledgeable expert to draw out opinion from the panellists, as well as facilitating effective dialogue between the delegates and the faculty. A great job, many thanks.

You did a fantastic job of keeping us on track and drawing those insights out of everyone!

Our clients wanted us to pass on their own personal thanks to you for doing a tremendous job in leading the group and balancing the debate by giving everyone a voice.

An invaluable session